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Returns and Refunds Policy:

You have the right to cancel your order within 30 days, without providing any reason for doing so.

The deadline for cancelling an order is 30 days from the date of receipt of the goods, or from the date on which a third party designated by you, other than the carrier, takes possession of the delivered goods.

To exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You may notify us of your decision by email at info@rgdrones.pt

We will reimburse you no later than 30 days from the day on which we receive the returned products. We will use the same payment method you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

For goods to be eligible for a return, please ensure that:

1. The goods were purchased within the last 30 days

2. The products are in their original packaging

The following products cannot be returned:

1. The supply of goods made to your specifications or clearly personalised.

2. The supply of goods which by their nature are not suitable for return, for example goods which deteriorate rapidly or whose expiry date has passed.

3. The supply of goods which are not suitable for return for reasons of health protection or hygiene and which have been unsealed after delivery.

4. The supply of goods which, after delivery, have by their nature become inseparably mixed with other goods.

We reserve the right to refuse the return of any goods that do not meet the above return conditions, at our sole discretion.

Returning goods

You are responsible for the cost and risk of returning the goods to us. You must send the goods to the following address:

R. Alm. César Augusto Campos Rodrigues n16 3E 2790-009 Carnaxide

We cannot be held responsible for goods damaged or lost in return shipment. We therefore recommend an insured and trackable postal service. We are unable to issue a refund without actual receipt of the goods or proof of return delivery.

Gifts:

If the products were marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be sent to you.

If the products were not marked as a gift at the time of purchase, or if the buyer had the order sent to themselves to deliver to someone else at a later date, we will send the refund to the buyer.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us by email at info@rgdrones.pt

CONTACT US

Address

R. Alm. César Augusto Campos Rodrigues n16 3E
2790-009 Carnaxide - PORTUGAL

Contacts

info@email.com
+351 962587575

Contacts:

R. Almirante César A C Rodrigues
nº16, 3º ESQ 2790-009 Carnaxide
Lisboa - PORTUGAL
Telf.: +351 962 587 575

Email : info@rgdrones.pt

RG DRONES © 2010 -  Rodrigues e Guimarães Lda.

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